IT Assistant

The role involves assisting with the administration of IT systems, supporting end users, maintaining data and IT resources, and ensuring the smooth operation of day-to-day IT services at dedicated Unit within an international organization.

• Providing support and user access management across multiple IT systems;
• Processing and monitoring incoming IT service requests and IT-related reports;
• Supporting end users with hardware, software and Microsoft Office-related issues;
• Assisting with incident diagnosis and maintaining databases accuracy;
• Supporting inventory management of IT equipment and testing organization-specific IT systems.

• Secondary or higher education, preferably in Information Technology;
• Very good written and spoken English (minimum B2);
• At least 2 years of experience in IT support, computer networks and systems, software maintenance, or ICT inventory/warehouse management;
• Experience supporting users, troubleshooting IT issues, and working with PCs, peripherals, networks, and MS Office;
• Good knowledge of Microsoft operating systems, related technologies, and computer hardware (including PCs and printers);
• Advanced knowledge of MS Office and experience with Adobe Creative Suite (especially InDesign and Acrobat Pro) or Microsoft Publisher;
• Willingness and ability to perform physical tasks when required;
• Experience in ICT equipment, accessories, and spare parts inventory management is an advantage;
• Knowledge of another EU language is an asset.

• Employment based on a Polish employment contract (temporary employment),
• Competitive market remuneration,
• Opportunity to work in an international and multicultural environment,
• Professional experience within a respected European organization.