Customer advisor with Danish for TV streaming provider

Opis stanowiska

• Become a Hero for Entertainment Lovers: Provide essential support via phone, email, or chat, ensuring users have the best experience.
• Tech-Savvy Superhero: Offer technical assistance to streaming enthusiasts, making sure they never miss a moment.
• Empathetic Professional: Resolve customer complaints with a smile, fostering satisfaction and trust.
• Frontline Support for All: Assist both B2B and B2C clients as the first point of contact.

Wymagania

• Team Player with a Sense of Humor: Collaborate effectively with a passion for technology and creativity.
• Customer-Centric Mindset: Prioritize the customer experience in every interaction.
• Language Maestro: Fluent in Danish (C1) and proficient in English (B2).
• Administrative & Tech Proficiency: Possess strong administrative and technical skills.

• Experience with CRM systems, for example: Salesforce, HubSpot, Zoho, SAP or others.

Oferujemy

• Flexible Work Options: Choose between 100% remote work or join us in our modern Warsaw office, complete with great coffee and a friendly atmosphere.
• Competitive Salary: Attractive salary of 11,000 PLN gross.
• We Care About You: Social benefits package, MyBenefit cafeteria, private medical care, and life insurance.
• Skill Development: Gain new skills through comprehensive training programs.
• Career Path: Enjoy rapid advancement and professional growth in a dynamic environment.
• Global Work Environment: Connect with colleagues from around the world, broadening your cultural horizons